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Complaints Information and Procedure (GDPR compliant)


This policy is designed to ensure childminders meet the statutory requirements for dealing with concerns and complaints.It has been updated to include GDPR.

It outlines the processes and steps that will be followed in the event of a complaint being made, how the complaint will be documented and the outcomes of the investigations, and it states who the information will be shared with upon request.

This downloadable resource is included in the Childminding UK annual membership subscription.