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Complaints Information and Procedure

Included in membership

This policy is designed to ensure childminders meet the statutory requirements for dealing with concerns and complaints

£1.75

About this resource

Having a written complaints procedure is a legal requirement and it needs to contain the correct information.

This Procedure outlines the processes and steps that will be followed in the event of a complaint being made, how the complaint will be documented and the outcomes of the investigations, and it states who the information will be shared with upon request.

£1.75

This resource is included as part of:

Duty of Care Pack

Contains 24 resources Included in membership £10